1. If samples available?
-----: We are glad to provide samples for you. Our company policy is that you need to Pay for the sample charges for the first time cooperation. We will return the charges to you as soon as you start an order.
2.Certificates of the products?
-----:/ISO14001/ISO45001/BSCI/CE/ROHS/FCC/PSE/IPX7/IPX8 are available.
3: Are the quality of your product guaranteed?
-----: We have QC to control the quality before the production, in the middle of production(100% inspection) and after production. So do not worry about the quality. If there are some defective items, we cansend you new items as compensation.
4 : how can I trust you?
-----: First, We are verified factory in Alibaba and able to send you video or live show or documents to prove it if you are not able to come visit us since covid-19. Second, You can also choose Alibaba trade assurance. Alibaba will monitor the money and product shipment. Third, we can sign on NNN agreements. Fourth,We already do business with some famous brands, like Midea,Flyco, Haier etc.
5.Can you do customized service?
-----: Yes, Our strong R&D team have more than 15 years experience to make your idea come true. We spends most of time on OEM/ODM service.
6.Our aftersale service?(Warranty)
-----: If there is any problem, we can replace it within a year. In addition, you don't need to send back the defective product, we will directly provide you with a new one.

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